Refund & Cancellation Policy

Effective Date: June 13, 2025

At infu3edgrowth.org, we strive to ensure customer satisfaction with all our services and offerings. However, since our products may include digital content, services, or customized solutions, we have outlined a fair refund and cancellation policy below.

1. Digital Products & Services

Once a digital product (e.g., downloadable content, online workshop access, digital templates) has been purchased and delivered, no refunds will be issued.

Please make sure to review all product descriptions and demos (if available) before purchasing.

2. Event or Webinar Registrations

  • Cancellations made at least 72 hours before the event start time are eligible for a 50% refund.
  • No refunds will be issued for cancellations made within 72 hours of the event or for no-shows.

3. Customized Services

For services like consultations, training, or commissioned content:

  • Refunds are not applicable once the service has started or materials have been shared.
  • Cancellations made at least 48 hours before the start date will receive an 80% refund.

4. Order Cancellation

Orders may be cancelled within 1 hour of placing them, provided that:

  • The order has not yet been processed or fulfilled.
  • A valid cancellation request is sent via email to [support@kuchhbhiindia.shop] within the timeframe.

5. Eligibility for Refund

Refunds (where applicable) will only be processed:

  • To the original payment method.
  • After validating the request and verifying purchase records.
  • Within 7–10 working days from approval.

6. How to Request a Refund

To initiate a refund or cancellation request, please write to us at:
📧 support@infu3edgrowth.org
Include:

  • Order ID / Reference Number
  • Registered email address
  • Reason for refund request
  • Any relevant screenshots or evidence

7. Non-Refundable Situations

  • Change of mind after successful delivery
  • Delay due to third-party platforms or internet issues
  • Failure to attend an event or session without prior cancellation
  • Technical issues on user’s end

8. Contact & Grievance Redressal

If you have concerns about your purchase or experience, you may contact our team or write to our Grievance Officer:

Name: [Grievance Officer Name]
Email: [support@infu3edgrowth.org]
Phone: [+971-XXXXXXXXXX]